Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your personal information when you work with BoostFlowUp.
Information We Collect
When you contact us about game development services or visit our website, we collect different types of information to provide you with better service and communicate effectively about your project needs.
Contact Information
Name, email address, phone number, and company details you provide when reaching out for quotes or consultations.
Project Details
Game concepts, technical requirements, timelines, and budget information shared during project discussions.
Technical Data
Device information, IP address, browser type, and website usage patterns for service improvement.
How We Use Your Information
We use your personal data exclusively for legitimate business purposes related to providing mobile game development services. Your information helps us understand your project needs and deliver appropriate solutions.
- Responding to your inquiries and providing project quotes
- Communicating about project progress and deliverables
- Sending relevant updates about our services (with your consent)
- Improving our website functionality and user experience
- Complying with legal obligations under Thai data protection laws
We never sell, rent, or share your personal information with third parties for their marketing purposes. Your data stays with us and our trusted service providers only.
Data Storage and Security
Your information is stored securely using industry-standard encryption and security measures. We maintain both digital and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
- Encrypted data transmission using SSL/TLS protocols
- Regular security audits and system updates
- Access controls limiting data access to authorized personnel only
- Secure backup systems with redundancy protection
- Compliance with Thai Personal Data Protection Act (PDPA) requirements
While we implement comprehensive security measures, no system is 100% secure. We continuously monitor and improve our security practices to maintain the highest level of data protection possible.
Your Rights and Choices
Under Thai data protection laws and our commitment to transparency, you have several rights regarding your personal information. You can exercise these rights by contacting us directly.
- Access your personal data and understand how we use it
- Request corrections to inaccurate or incomplete information
- Delete your personal data when it's no longer needed
- Restrict processing of your data in certain circumstances
- Withdraw consent for marketing communications at any time
- Request data portability for information you've provided
We respond to data requests within 30 days and never charge fees for reasonable requests. If you're unsatisfied with our response, you can file a complaint with Thailand's Personal Data Protection Committee.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by Thai law. Different types of data have different retention periods based on their purpose and legal requirements.
- Project-related communications: Retained for 5 years after project completion
- Contact information: Kept until you request deletion or withdraw consent
- Website analytics: Aggregated data retained indefinitely, personal identifiers removed after 2 years
- Marketing communications: Until you unsubscribe or request removal
Cookies and Website Data
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content. Most cookies we use are essential for basic website functionality.
- Essential cookies for website functionality and security
- Analytics cookies to understand website usage patterns
- Preference cookies to remember your settings and choices
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but you'll still be able to access most content and contact us about services.
Third-Party Services
We work with trusted service providers who help us deliver our services effectively. These partners may have limited access to your data, but only for specific purposes and under strict confidentiality agreements.
- Email service providers for project communications
- Cloud storage services for secure data backup
- Analytics services for website performance monitoring
- Payment processors for invoice and transaction handling
All third-party providers are carefully selected based on their security standards and commitment to data protection. We maintain data processing agreements with each provider to ensure your information remains protected.
International Data Transfers
While we primarily operate from Thailand, some of our trusted service providers may be located in other countries. When your data is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Any international transfers comply with Thai PDPA requirements and include adequate protection measures such as contractual clauses, certification schemes, or adequacy decisions that maintain the same level of protection you'd receive in Thailand.
Updates to This Policy
We review and update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our website.
Minor updates, such as clarifications or formatting improvements, may be made without advance notice. We encourage you to review this policy occasionally to stay informed about how we protect your information.
Questions About Your Privacy
If you have questions about this privacy policy, want to exercise your data rights, or have concerns about how we handle your information, please don't hesitate to reach out. We're here to help and respond to all privacy inquiries promptly.
Mueang Phuket District, Phuket 83000, Thailand